FREQUENTLY ASKED QUESTIONS

What are the steps in the franchising process?  

1. Submit the online enquiry form 2. Get into contact with our franchise representative 3. Evaluate suitability of franchisee in opening a REFASH Franchise 4. Assess individual’s financial history and conduct background check 5. Source for a suitable location 6. Begin franchisee training programme 7. Launch franchise  

The entire process can take between 4-12 weeks from discussion to execution. 


How much does it cost to open a REFASH store?  

The start-up funds needed ranges between SGD$58,500 to SGD$82,700, based on estimates from our current franchisees.  


What is the franchising fee?  

The initial franchise fee is an upfront payment of SGD$35,000. Subsequently, franchisees will pay a monthly franchising royalty fee of 5%.  


What type of training do you provide?  

We provide all new franchisees with a 2-day induction & training course, followed by a one-week internship. We believe our comprehensive training program will allow you to understand the business model and concept on a deeper level, build important business relationships with our management team and get a hands-on approach.  


How will REFASH support me after I open my store?  

Upon opening your store, you’ll receive ongoing support from us, including: - Support calls - One month on-site support - Weekly site visits by our visual merchandising team - Monthly meetings - Bi-annual Owners Conference


Do I need to find a location for the store?  

REFASH leasing team will assist our franchisee to source for a suitable location at the lowest rental rates.  

Got a question? We’d love to hear from you. Send us a message and we’ll respond as soon as possible.

FAQ

What are the steps in the franchising process?  

1. Submit the online enquiry form 2. Get into contact with our franchise representative 3. Evaluate suitability of franchisee in opening a REFASH Franchise 4. Assess individual’s financial history and conduct background check 5. Source for a suitable location 6. Begin franchisee training programme 7. Launch franchise  

The entire process can take between 4-12 weeks from discussion to execution. 


How much does it cost to open a REFASH store?  

The start-up funds needed ranges between SGD$58,500 to SGD$82,700, based on estimates from our current franchisees.  


What is the franchising fee?  

The initial franchise fee is an upfront payment of SGD$35,000. Subsequently, franchisees will pay a monthly franchising royalty fee of 5%.  


What type of training do you provide?  

We provide all new franchisees with a 2-day induction & training course, followed by a one-week internship. We believe our comprehensive training program will allow you to understand the business model and concept on a deeper level, build important business relationships with our management team and get a hands-on approach.  


How will REFASH support me after I open my store?  

Upon opening your store, you’ll receive ongoing support from us, including:

- Support calls - One month on-site support - Weekly site visits by our visual merchandising team - Monthly meetings - Bi-annual Owners Conference


Do I need to find a location for the store?  

REFASH leasing team will assist our franchisee to source for a suitable location at the lowest rental rates.  

Got a question? We’d love to hear from you. Send us a message and we’ll respond as soon as possible.